The
expansion of digital lending in emerging economies has improved access to
credit through faster and more efficient loan processing. Artificial
Intelligence (AI) plays a central role by enabling lenders to assess borrowers
using financial and behavioural data. However, concerns about transparency,
fairness, accountability, and ethical decision-making continue to limit trust
in AI-driven credit assessment, as many predictive models remain difficult to
interpret.
This
study proposes a Trustworthy Explainable Generative AI (TEGAI) framework for
credit risk assessment in digital lending platforms. The framework integrates
Generative AI (GenAI) and Large Language Models (LLMs) with Explainable
Artificial Intelligence (XAI) to enhance predictive performance while ensuring
transparent and fair lending decisions. It also incorporates responsible AI
principles, including bias mitigation, privacy protection, regulatory
compliance, accountability, and human oversight to promote trustworthy AI
adoption.
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