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International Journal of
Commerce and Management Research
ARCHIVES
VOL. 7, ISSUE 3 (2021)
A trustworthy explainable generative AI framework for credit risk assessment in digital lending platforms: Evidence from emerging economies
Authors
Dr. A R Annadurai, Dr. R Ilavenil
Abstract

The expansion of digital lending in emerging economies has improved access to credit through faster and more efficient loan processing. Artificial Intelligence (AI) plays a central role by enabling lenders to assess borrowers using financial and behavioural data. However, concerns about transparency, fairness, accountability, and ethical decision-making continue to limit trust in AI-driven credit assessment, as many predictive models remain difficult to interpret.

This study proposes a Trustworthy Explainable Generative AI (TEGAI) framework for credit risk assessment in digital lending platforms. The framework integrates Generative AI (GenAI) and Large Language Models (LLMs) with Explainable Artificial Intelligence (XAI) to enhance predictive performance while ensuring transparent and fair lending decisions. It also incorporates responsible AI principles, including bias mitigation, privacy protection, regulatory compliance, accountability, and human oversight to promote trustworthy AI adoption.

A conceptual model is developed to explain the relationships among explainability, trustworthiness, fairness perceptions, decision quality, and lending effectiveness in AI-driven lending environments. The proposed framework contributes to the FinTech literature by providing an ethical, transparent, and explainable approach to credit risk management. It also supports financial inclusion and the development of sustainable digital lending ecosystems in emerging economies by enabling more responsible and trustworthy AI-based lending decisions.
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Pages:65-68
How to cite this article:
Dr. A R Annadurai, Dr. R Ilavenil "A trustworthy explainable generative AI framework for credit risk assessment in digital lending platforms: Evidence from emerging economies". International Journal of Commerce and Management Research, Vol 7, Issue 3, 2021, Pages 65-68
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